annagrece

Q: I am getting the following message every time I try to access mail from iCloud:

IS FATAL

true

 

 

APPLICATION NAME

mail

 

 

TITLE

Mail could not be loaded

 

 

MESSAGE

There was a problem loading the application due to a possible network error or missing resources. Please try again.

 

 

LOG

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: MAIL in main()

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: Creating local CK.AccountPreferences object

Sun, 09 Dec 2012 12:19:48 GMT:  WARN:  Attempting to process mailprefs from CloudOS…

Sun, 09 Dec 2012 12:19:48 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: Creating local CK.User object

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: -->  Request 1:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

          wmsid: null

          params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: SC.Object:sc2819:dispatch('noContent')

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG:     -> entering "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:49 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive

Sun, 09 Dec 2012 12:19:49 GMT:  DEBUG: APPLICATION: Received routeDidChange

Sun, 09 Dec 2012 12:19:49 GMT:  WARN:  APPLICATION: Received applicationDidBecomeActive

Sun, 09 Dec 2012 12:19:50 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:

                                                            Status:200

                                                            Request:/wm/preference

                                                            Wmsid:7

                                                            Redirect Count:1

                                                            Timeout Redirect Count:0

                                                            ResponseText:<h1>Redirect</h1>

 

Sun, 09 Dec 2012 12:19:50 GMT:  DEBUG: -->  Request 2:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:50 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

          wmsid: 7

          params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: <--  Response 2:  200  (4395ms),  headers: Content-Type=application/json-rpc; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: -->  Request 3:   POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2

          wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Module 'contacts' finished loading.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: ContactsAutocomplete name order preference set: 'first,last'

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: -->  Request 4:   POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: -->  Request 5:   GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT:  WARN:  attempt to re initialize contacts, ignoring configure call.

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <--  Response 5:  200  (2719ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <--  Response 3:  200  (3535ms),  headers: Content-Type=application/json-rpc; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: SC.Object:sc1364:dispatch('propertyChanged')

Sun, 09 Dec 2012 12:19:58 GMT:  ERROR: Bootstrap error: FolderList.LoadFailed.ServerError

 

 

 

 

ORIGIN

server

 

 

TYPE

error

 

 

APP STATECHART

SC.Statechart:sc1433

  initialized: true

  name: cloudos-statechart

  current-states: [

    active.application.displayingCurrentApp

  ]

  state-transition:

    active: false

    suspended: false

  handling-event: false

 

 

 

 

BUILD NUMBER

1N44

 

 

TIME

Sun Dec 09 2012 14:20:00 GMT+0200 (EET)        (1355055600880)

 

 

HOST

www.icloud.com

 

 

USER AGENT

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17

 

 

DSID

221791513

 

 

ENVIRONMENT

PROD

 

 

RECENT LOG MESSAGES

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: MAIL in main()

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: Creating local CK.AccountPreferences object

Sun, 09 Dec 2012 12:19:48 GMT:  WARN:  Attempting to process mailprefs from CloudOS…

Sun, 09 Dec 2012 12:19:48 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: Creating local CK.User object

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: -->  Request 1:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

          wmsid: null

          params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG: SC.Object:sc2819:dispatch('noContent')

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:48 GMT:  DEBUG:     -> entering "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:49 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive

Sun, 09 Dec 2012 12:19:49 GMT:  DEBUG: APPLICATION: Received routeDidChange

Sun, 09 Dec 2012 12:19:49 GMT:  WARN:  APPLICATION: Received applicationDidBecomeActive

Sun, 09 Dec 2012 12:19:50 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:

                                                            Status:200

                                                            Request:/wm/preference

                                                            Wmsid:7

                                                            Redirect Count:1

                                                            Timeout Redirect Count:0

                                                            ResponseText:<h1>Redirect</h1>

 

Sun, 09 Dec 2012 12:19:50 GMT:  DEBUG: -->  Request 2:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:50 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

          wmsid: 7

          params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: <--  Response 2:  200  (4395ms),  headers: Content-Type=application/json-rpc; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: -->  Request 3:   POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2

          wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:54 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Module 'contacts' finished loading.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: ContactsAutocomplete name order preference set: 'first,last'

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: -->  Request 4:   POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT:  DEBUG: -->  Request 5:   GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst,  headers: Content-Type=text/plain,  body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT:  WARN:  attempt to re initialize contacts, ignoring configure call.

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <--  Response 5:  200  (2719ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <--  Response 3:  200  (3535ms),  headers: Content-Type=application/json-rpc; charset=UTF-8  body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection

Sun, 09 Dec 2012 12:19:58 GMT:  DEBUG: SC.Object:sc1364:dispatch('propertyChanged')

Sun, 09 Dec 2012 12:19:58 GMT:  ERROR: Bootstrap error: FolderList.LoadFailed.ServerError

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Dec 9, 2012 4:30 AM

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Q: I am getting the following message every time I try to access mail from iCloud:

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