I am getting the following message every time I try to access mail from iCloud:

IS FATAL

true



APPLICATION NAME

mail



TITLE

Mail could not be loaded



MESSAGE

There was a problem loading the application due to a possible network error or missing resources. Please try again.



LOG

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: MAIL in main()

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.AccountPreferences object

Sun, 09 Dec 2012 12:19:48 GMT: WARN: Attempting to process mailprefs from CloudOS…

Sun, 09 Dec 2012 12:19:48 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.User object

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: --> Request 1: POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

wmsid: null

params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: -> entering "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive

Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received routeDidChange

Sun, 09 Dec 2012 12:19:49 GMT: WARN: APPLICATION: Received applicationDidBecomeActive

Sun, 09 Dec 2012 12:19:50 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:

Status:200

Request:/wm/preference

Wmsid:7

Redirect Count:1

Timeout Redirect Count:0

ResponseText:<h1>Redirect</h1>


Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: --> Request 2: POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

wmsid: 7

params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <-- Response 2: 200 (4395ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: --> Request 3: POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2

wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 4: POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 5: GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT: WARN: attempt to re initialize contacts, ignoring configure call.

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 5: 200 (2719ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 3: 200 (3535ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')

Sun, 09 Dec 2012 12:19:58 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError





ORIGIN

server



TYPE

error



APP STATECHART

SC.Statechart:sc1433

initialized: true

name: cloudos-statechart

current-states: [

active.application.displayingCurrentApp

]

state-transition:

active: false

suspended: false

handling-event: false





BUILD NUMBER

1N44



TIME

Sun Dec 09 2012 14:20:00 GMT+0200 (EET) (1355055600880)



HOST

www.icloud.com



USER AGENT

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17



DSID

221791513



ENVIRONMENT

PROD



RECENT LOG MESSAGES

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: MAIL in main()

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.AccountPreferences object

Sun, 09 Dec 2012 12:19:48 GMT: WARN: Attempting to process mailprefs from CloudOS…

Sun, 09 Dec 2012 12:19:48 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.User object

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: --> Request 1: POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

wmsid: null

params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: -> entering "6.2.2 No Content"

Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive

Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received routeDidChange

Sun, 09 Dec 2012 12:19:49 GMT: WARN: APPLICATION: Received applicationDidBecomeActive

Sun, 09 Dec 2012 12:19:50 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:

Status:200

Request:/wm/preference

Wmsid:7

Redirect Count:1

Timeout Redirect Count:0

ResponseText:<h1>Redirect</h1>


Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: --> Request 2: POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1

wmsid: 7

params: {"locale":"en-us","timeZone":"Europe/Athens"}

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <-- Response 2: 200 (4395ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: --> Request 3: POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2

wmsid: 7

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')

Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 4: POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 5: GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)

Sun, 09 Dec 2012 12:19:55 GMT: WARN: attempt to re initialize contacts, ignoring configure call.

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 5: 200 (2719ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 3: 200 (3535ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection

Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')

Sun, 09 Dec 2012 12:19:58 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Dec 9, 2012 4:30 AM

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3 replies

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I am getting the following message every time I try to access mail from iCloud:

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