12 Replies Latest reply: Dec 10, 2012 10:02 AM by Mr4S
Mr4S Level 1 Level 1

I restored my iphone 4s ios 6.0.1 couple of times, however it doesnt work at all.

Its WI-FI still grayed out.

I heard that its hard ware problem. Should I change it with another one by apple store???

and is it possible to change it with iphone 5 by paying added price???

iPhone 4S, iOS 6.0.1
Solved by bhazel on Dec 9, 2012 2:56 PM Solved

its a hardware problem that can happen

Reply by brad805 on Dec 9, 2012 9:07 AM Helpful

Apple will not allow changing of iPhones, even if you pay out of warranty fee of $199 for 4S, or even more. If you have Warranty or AppleCare it will be covered, with replacement 4S. If you want iPhone 5, you will have to just buy one as usual.

Reply by diesel vdub on Dec 9, 2012 10:03 AM Helpful

Follow the instructions in the article from which your question was posted.


If the issue continues, Apple will replace with same model, color, and capacity.

Apple does not provide upgrades.


If you want an iPhone 5, buy one.

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