3 Replies Latest reply: Dec 10, 2012 12:24 PM by JSO7799
Charlie42 Level 1 Level 1 (0 points)

All my text messages have disappeared since I updated my iPhone 4S software (to whatever the latest version is). How do I get them back?

iPhone 4S, iOS 6.0.1
  • JSO7799 Level 1 Level 1 (15 points)

    Dear Charlie 42,




    As we know, every time you sync iDevice with iTunes, it will automatically make a backup of your iDevice contents including photos, SMS, reminders, contacts and more. Therefore, as long as you have ever synced your iPhone 4/4S/5 with iTunes, you can get the lost messages from iPhone 4/4S backup files created by iTunes. Sounds greats, isn’t it?

    To restore lost messages from iTunes backups, you need:

    Do not connect your iPhone 4/4S/5 to iTunes again until the messages are recovered. Otherwise, the old backup file will be overwritten by the current content on your iPhone 4/4S/5. Once it happens, the deleted messages will be gone forever.

    In addition, iTunes backup files cannot be used and opened directly on Mac and iDevice. The backup files location is “~/Library/Application Support/MobileSync/Backup”. In Finder, press “ALT/Option” on your keyboard and click “Go” from menu bar, you will see “Library” option. Choose it and then you can find the backup files.

    How to use iTunes backup files to restore deleted messages?

    Data Recovery for iTunes can get back your lost messages, photos, contacts and more on your iPhone 4/4S from iTunes backup files. If you accidentally lost your iPhone 4/4S/5 or deleted some messages off iPhone 4/4S/5, with this recovery utility, you can restore them at ease. No need to connect the devices! No need to open iTunes!



    -JSO7799 Hope this helps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!

  • Charlie42 Level 1 Level 1 (0 points)

    Hi, many thanks JSO7799. Two things:-


    1. Another reply to a similar message had recommended connecting my iPhone to the computer and selecting Restore - so (before seeing your message) I connected but the iPhone started syncing with iTunes immediately/ automatically. I clicked the x to cancel the sync but I don't know if I was in time to stop my provious backup(on my computer from being erased


    2. I've got into “~/Library/Application Support/MobileSync/Backup” but am unsure what to do next! I can see various folders dated earlier and one folder dated yesterday that seems to have loads of backup 'files' from 'yesterday'. How do I find and restore my text messages from them?



  • JSO7799 Level 1 Level 1 (15 points)

    To restore information from a backup, use one of the following methods after connecting your iOS device to the computer with which you normally sync:


    Right-click (or Control-click) the device and choose Restore from Backup



    You can then look for your backup from which day you had the text messages last backed up before you deleted them.




    If you have a new phone, you can connect to iTunes and it will prompt to restore from your backup