Can somebody please read this minidump file for me?

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Can somebody please read this minidump file for me?

Hey everyone, I've been getting the BSOD lately (every time I try to boot to windows 7). Safe mode w/ networking works fine, and so does Snow Leopard, so it's not hardware. My guess is that it's either low on HDD space or the GPU drivers are broken. I can't open the minidump file, so I was hoping one of you could do it for me. Thanks for your help in advance.

Here is a link to the download of the file: https://dl.dropbox.com/u/44854063/120912-16738-01.dmp

iMac, Windows 7

Posted on Dec 9, 2012 12:19 PM

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Answer 1

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ReMacs

Level 2

295 points

Dec 10, 2012 7:52 AM in response to hiraldo

1) In safe mode run the most up-to-date Bootcamp suite that you have. After this is done, if it reboots into normal mode
that's it.

2) In Control Panel->Administrative Tools->Computer Management->Event Viewer->Windows Logs scoll through the Application and System logs looking for Red/Yellow items.

3) In C:\Windows\System32 scroll to CMD.EXE, right click on it selecting Run As Administrator. When it is open key in:
sfc /scannow
This will scan your system and repair anything it can. When finished errors are listed in
C:\Windows\Logs\Cbs\Cbs.log (under Edit dropdown you canFind (search for) Error or Warning)

Though I might be of help if you were using a Mainframe, the chances of you getting answered from storage dump might be higher in a Windows forum, but unlikely.

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Answer 2

hiraldo Author

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Dec 14, 2012 1:48 PM in response to ReMacs

Thanks for your help, I did all the things you mentioned, and got 283 errors in the event viewer and way too much information in the CBS file. Most of the errors seem to be coming from "WMI", Bonjour service, and CAPI2. Restart manager also says that AVG isn't shutting down. What is WMI and is it the problem? Thanks.

[edit] getting a lot of "dependency service of group failed to start." errors too. The first major error also seems to be:

The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:

A device attached to the system is not functioning.

Followed by this:

The following boot-start or system-start driver(s) failed to load:

AVGIDSDriver

Avgldx64

discache

spldr

Wanarpv6

any ideas?

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Answer 3

ReMacs

Level 2

295 points

Dec 14, 2012 4:53 PM in response to hiraldo

1) In Control Panel-> Programs and Features right click on AVG selecting uninstall. The only AntiVirus For Windows 8 is Windows Defender (Control Panel Settings) you could run a scan.

2) Right click Task Bar selecting Task Manager, hit the Startup Tab and disable all items except for Bootcamp Apple, well, you do not need iTunes or Quick Time or Push. I disable them. If there is something there that governs wireless devices tha you need, leave it enabled.

3) Reboot

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Answer 4

ReMacs

Level 2

295 points

Dec 15, 2012 4:44 PM in response to ReMacs

Sorry I've got 8 on my mind.

For Windows 7 you want Micrsoft Security Essentials from here:

http://www.microsoft.com/en-us/download/details.aspx?id=5201

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