can't add a printer in Print & Fax preference

Question

can't add a printer in Print & Fax preference

I was having trouble with my printer resource for my HP Laserjet 6MP, which had been working fine until this week. In print preferences, I deleted the printer, and another one for good measure. When I went to add new printer, there were no printers to choose from. I reset the printer resource (many times!) restarted the computer (many times!) turned off and on the printer a few times, tried everything again, but still no printers to choose from.

I downloaded the printer resource from this website, http://support.apple.com/kb/DL907and tried everything again, all the steps I tried before. Still no luck.

I think the Print & Fax preference might be trashed. How do I replace that?

I should add that I am not using the printer on a network, but directly from my USB. I am networked only through wifi to my internet modem. I know 10.6.8 sometimes has network connectivity issues with printers, but I'm not sure that's the cause of this, as I have been on 10.6.8 for awhile.

Thanks in advance for any advice. You rock!

MacBook, Mac OS X (10.6.8), 2GHz

Posted on Dec 9, 2012 12:44 PM

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Answer 1

CMCSK

Level 6

11,452 points

Dec 9, 2012 1:10 PM in response to partly_smart_partly_clueless

Disconnect all peripherals from your computer.

Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

Select your language.

Once on the desktop, select Utility in the menu bar.

Select Disk Utility.

Select the disk or volume in the list of disks and volumes, and then click First Aid.

Click Repair Disk.

Restart your computer when done.

Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

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Answer 2

sanjampet

Level 5

7,982 points

Dec 9, 2012 2:28 PM in response to partly_smart_partly_clueless

After downloading and installing the drivers, delete all the lobs in the print queue, then delete all the printers using the minus sign. Click the + sign add type in HP Laserjet 6MP. Set as default printer. Reboot. See if this helps. ATB

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