HT4623: Update the iOS software on your iPhone, iPad, and iPod touch
Learn about Update the iOS software on your iPhone, iPad, and iPod touch
-
All replies
-
Helpful answers
-
Dec 9, 2012 1:05 PM in response to JacoLiby sberman,Note point number 2 below:
- Check for content files with issuesSometimes a certain audio file can cause iTunes to quit unexpectedly or stop responding when it is analyzing gapless playback information. To determine which file(s) may be causing the issue, follow the steps below.
- Quit iTunes.
- Move the iTunes Library.itl file to your Desktop. The file is located in:C:\Documents and Settings\username\My Documents\My Music\iTunes
- Open iTunes.
- From the File menu, choose Add Folder to Library.
- Navigate to the folder where your music is located. Typically this is:C:\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media
Note: This folder may also be called "iTunes Music." - Choose an artist, album, or single song to add the to the library.
- Wait for iTunes to successfully add the songs to your library and perform the gapless playback scan.
- If successful, continue adding back more songs to your library.
- If there is an issue with one of your files, you will notice your issue reappear after you attempt to add it to the library. At this point you should repeat these steps being careful not to add the files that cause the issue to occur.
This comes from the following article:
- Check for content files with issuesSometimes a certain audio file can cause iTunes to quit unexpectedly or stop responding when it is analyzing gapless playback information. To determine which file(s) may be causing the issue, follow the steps below.