HT1600: Apple TV (1st generation): How to update Apple TV software

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LadyMorgana
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Q: apple tv keeps losing connection with server

Does anyone else have problems with Apple TV dropping the signal while watching Netflix or an Apple TV show? If so, were you able to correct it? So far we have purchased a new wi fi system as we thought that was the problem, however the connections still drop out repeatedly. Sometimes an error message pops up indicating their is no server or Netflix is busy at this time, try again later. Any insight or assistance would be helpful. We have tried about everything we can think to fix the problem.

Apple TV, Mac OS X (10.7.5)

Posted on Dec 9, 2012 1:57 PM

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LadyMorgana

Q: apple tv keeps losing connection with server

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 9, 2012 2:33 PM in response to LadyMorgana
    Level 10 (104,526 points)
    Apple TV
    Dec 9, 2012 2:33 PM in response to LadyMorgana

    Welcome to the Apple Community.


    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.


    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.


    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.


    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.