1 Reply Latest reply: Dec 10, 2012 12:02 AM by King_Penguin
Abdulla aljassmi Level 1 (0 points)

Their is no link showmen for rest the security question   And I called costumer support and from two days and no body solve my problem

So what Icahn do and my account is looked 


And here you are mentioning  that to add photo click the camera icon and is not showmen even

So i need some to help me urgent.

iPhone 5, iOS 6.0.1
  • King_Penguin Level 10 (117,095 points)

    Do you have a rescue email address set up on your account ? If you don't (and a rescue email address is not the same thing as an alternate email address) then the option to send reset info won't appear. If you do have a rescue email address then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.


    Then select 'iTunes Store', and on the next screen select 'Account Management'


    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.


    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).


    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006