0 Replies Latest reply: Dec 10, 2012 5:31 AM by taki1pan
taki1pan Level 1 Level 1 (0 points)

The printer is permanently offline (over USB), except for few minutes when it is turned off and on. The Brother support seems deaf to the problem. Where shell I expect help from - at Apple or Brother?

 

There is an article possibly on the question:

http://reviews.cnet.com/8301-13727_7-20074767-263/how-to-fix-printers-not-workin g-in-os-x-10.6.8/

Probably at the time of writing - Summer 2011, the fix was workable, but now, after one and half a year?

 

Besides, two months ago, my former printer, Samsung, did not suffer from any incompatibility of the comp. and printer software.

 

Your help will be appreciated,

taki1pan

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MacBook Pro, Mac OS X (10.6.8), communication with printer