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Macbook pro can't detect wireless

2403 Views 5 Replies Latest reply: Dec 11, 2012 4:24 AM by Ralph Landry1 RSS
Aydnemre Calculating status...
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Dec 10, 2012 10:32 AM

I've bought a retina display macbook pro 15 inch last summer and i didn't came across this problem until recently.My laptop for some reason doesn't detect my wireless connection.There are 4 other laptops in the house and their connection works perfectly fine.I've tried every suggested solution on internet but nothing worked.By the way it wasnt like this all the time but was always problematic.At first it was taking 15-20 minutes to find the connection then it started to take longer and longer and right now it doesn't find it at all.Also my laptop seems to work fine with all other wireless connections that i've tried to connect so far.I would really appreciate if someone can fix my problem.

  • Ralph Landry1 Level 7 Level 7 (28,695 points)
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    Dec 10, 2012 10:36 AM (in response to Aydnemre)

    The Retina is fully updated for Mac OS X?  From System Preferences > Network does it show the wireless network as available?  If it is truely not detecting the signal, or intermittent, there could be a problem with the AirPort circuitry in the Retina.  Since it is in warranty, try taking it to an Apple store genius bar and have the techs run some diagnostics to see what is going wrong.

  • Fisher Robison Calculating status...
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    Dec 10, 2012 10:46 AM (in response to Aydnemre)

    I have the exact same problem so if anyone has any answers that would be great

  • Ralph Landry1 Level 7 Level 7 (28,695 points)
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    Dec 11, 2012 4:24 AM (in response to Aydnemre)

    The following knowledge base article gives a number of troubleshooting steps to try to find the problem.  A step some users find to help most frequently is to power down the wireless router, disconnect from power to be sure it is shutdown, turn off the wireless computers, then plug in and restart the router.  Give it a few minutes to establish the base IP address it will use.  Then one at a time restart each wireless device giving it a few minutes to get its IP address from the router.

     

    If that doesnt' work, and none of the steps in the knowledge base article work for your MBP, it would be a good idea to take it to an Apple store genius bar and have the techs test to see if there is a fault with the AirPort circuitry in the MBP.  It is important to do that while it is still under warranty.

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