After spending thousands on apple computers and then more money on updating software which then rendered the computers nearly useless I came here for support and got none.
Does anybody know why updating to mountain lion ****** up my macbook pro and mac pro? They're seriuosly messed up. Incredibly slow to do any task no matter how simple. Tried all the solutions I can find on here and nothing works.
Mac Pro, Mac OS X (10.7.4)
Everyone in this community volunteers his or her own time. Rude responses and pointless rants are likely to be ignored.
deanfromnorthumberland wrote:
Awesome support.
******* *****
If you want competent assistance I suggest you ask for it politely.
Rather than ask a dozen different questions regarding your system, would you be willing to download and run a little utility that may help point to a cause?
If so read the following:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Don't be concerned about anything that says "Problem" or "failed".
Copy and paste its output in a reply.
Etrecheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
Fair enough. I apologize for that but I'm trying to run a business and I've spent about £9000 on apple computers with only one - that hasn't been updated - running smoothly.
Macpro results were:
Hardware Information:
Mac Pro - model: MacPro5,1
2 2.4 GHz 6-Core Intel Xeon CPUs: 12 cores
16 GB RAM
System Software:
OS X 10.8.2 (12C60) - Uptime: 0 days 0:5
Disk Information:
HL-DT-ST DVD-RW GH61N
WDC WD1001FALS-41Y6A1 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (290.46 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.xprotectupdater.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
Shades
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Perian
Shades Preferences
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes:
1.5 % iTunes
1.4 % WindowServer
1.1 % EtreCheck
0.5 % activitymonitord
0.4 % fontd
0.1 % Activity
0.0 % imagent
Thanks. Your Mac Pro's hardware is more than capable of running Mountain Lion and should not be having these problems no matter what version of OS X you use.
Try creating a new, "temporary" user account. Log out of all other accounts, and log in under the "temporary" one. It will not have your user login items so you will not be able to do everything that you can do with your usual account.
To simplify troubleshooting, disconnect any hardware other than the minimum required to operate your Mac. Use the temporary account and determine any differences in performance. You mentioned that all tasks are incredibly slow, so if you mean basic operations such as opening and closing Finder windows, launching applications, copying files and so forth remain unacceptably slow, then more troubleshooting is required. For that you can run Apple Hardware Test and Disk Utility.
Here are their instructions:
Creating a temporary account to isolate user-specific problems: Isolating an issue by using another user account
To identify potential hardware problems: Apple Hardware Test
To resolve startup issues and perform disk maintenance, use Disk Utility.
To repair a startup disk, you must start your Mac using OS X Recovery or another startup volume. If the disk requires repairs, it may be an indication that the disk is in need of replacement.
updating to mountain lion = slow macbook pro and mac pro
