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I can't send email on my iphone 4s. I get an error message "A copy has been placed in your Outbox. The recipient (any email address I try) was rejected by the server because it does not allow relaying." I get the same message on all 3 email accounts I have on my phone. I can receive emails on all accounts, but cannot send. I think it started after the last update.
iPhone 4S, iOS 6.0.1
you sure you connected to the internet?
if you connected try to shut down your iphone and turn it on again or remove this email account and add it again
It doesn't send whether I'm using it connected to the Internet or by 3G. I tried reinstalling all email programs and they still don't work.
Sounds as if your outgoing server (SMTP) is not verified on the account, and as such is not logging into the server and allowing it to send mail. Go back into your mail accounts and check the settings for the SMTP server. You may have missed entering the username and password in one section. On the phone it may say optional, but you should enter them anyway.
Thank you Chris, that did help. I only had the SMPT on one of the addresses, but after I fixed that one the others worked also. Very strange but I don't care as long as it worked. 🙂
No problem. Glad you got it fixed.
Hi Chris,
I am hoping you may be able to help me? I am trying to get my iphone to send from a home wifi connection here in Canada, but my phone is from the UK. I am able to receive emails, but it will not let me send from the house I am staying in?
I did go to the shop today to try to sort this through them and they were not at all helpful, as they said that if it works in the shop, they do not know why it would not work elsewhere.
Any assistance would be appreciated.
Debbie
Hello,
I had a load of problems sending email from my iphone - could receive email but not send. Kept being told "copy placed in outbox" etc. Tried every reset and fix that was suggested to no avail. Finally these people sorted it out
www.emaileverywhere.co.uk/cannot_send_email_iphone.html
It works perfectly anywhere now.
Cheers Charlie
Thanks for your reply Charlie, I will try them and see if they can help me, where no one else has been able to.
Hi on my iPhone I can't sent emails only from icloud.com but my hotmail is fine for sending just wonder how can I get back to use icloud email?
Can you help me please
I can't send email on my iphone 4s.
