1 Reply Latest reply: Dec 11, 2012 12:27 AM by King_Penguin
Gwilson381 Level 1 Level 1 (0 points)

How do I get reimbursed for purchases my child did

iPad 2, iOS 6.0.1
  • King_Penguin Level 10 Level 10 (112,305 points)

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


    To try and stop it happening again you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and you can set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need to be re-entered).