Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?

I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?

eMac, Mac OS X (10.2.x)

Posted on Dec 10, 2012 6:05 PM

Reply
3 replies

Dec 10, 2012 9:42 PM in response to James Lawrence

Hi, no eMacs had G3s, only G4s. 🙂 Is it maybe an iMac G3?


If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...


http://www.chipmunk.nl/klantenservice/applemodel.html


http://www.appleserialnumberinfo.com/Desktop/index.php


How to find the serial number of your Apple hardware product...


http://support.apple.com/kb/HT1349


http://www.ifixit.com/Device/eMac

Dec 11, 2012 3:50 AM in response to James Lawrence

Any ideas?

This is not a new idea as it has been done many times. Supposing this is an eMac, you can disassemble it and remove the hard drive if you wish. It all depends on whether you feel capable to do this. If your computer won't start and the hard drive is a concern, there is no other path but for you or someone else to do this. If some guy in an Apple store has freaked you out, then get someone who is capable and confident with electrical equipment to dismantle it for you.

I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.