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iWork 9.3 update - computer crashes

every time I try to update iWork 9.3 my computer crashes and restarts. Any ideas?

iMac

Posted on Dec 10, 2012 6:56 PM

Reply
7 replies

Jan 29, 2013 10:02 AM in response to TomSoper

Same problem here. I've been trying to update iWorks for nearly two months on both my iMac and my MacBookPro. Have tried installing the update through the Mac App Store as well as downloading it from Apple Support. Both ways it appears to download, but fails during installation and results in the computers restarting.


Any other suggestions (preferrably a solution) would be much appreciated!

Feb 9, 2013 3:11 PM in response to TomSoper

I think I have finally found the problem. (Excuse me for my English, its a foreign language for me)


The Process which let crash the mac was WDSmartWareD (if i saw this right), and anotherone also from WD (Western Digital).


I removed/deleted all Files of Western Digital also in the LaunchDaemons


as Example:

/Library/LaunchDaemons/com.WesternDigital.WDSmartWareD.plist


After i restartet my Mac end tryied to install the Update and it worked.


Perhaps you can try this also and give a Feedback if it was the same problem at your mac?

iWork 9.3 update - computer crashes

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