I was syncing my iTouch and the songs that were already on the iTouch turned grey and won't play.

Question

I was syncing my iTouch and the songs that were already on the iTouch turned grey and won't play.

I recently updated my iTunes to the newest version and at first I wasn't so sure how to update my iTouch with it, but I quickly figured it out. Today I was updating my iTouch for the second time with the new iTunes and it wasn't copying the songs I was adding onto my iTouch. I tried several times and still nothing happened. Finally when I tried again, something was happening and I left my iPod attached to my Mac so it could quickly and successfully sync. When I came back. My mac was off and the music still wasn't on my iPod. I don't know how or why my Mac shut off, but I turned it back on and tried again to sync my iPod. This time it did sync, but my iPod said I only had 412 songs on it when I previously had 3223 songs! I pressed the sync button on my iTunes and then my iPod said it was syncing my 3,000 songs again! Now all my 3,223 songs are on my iTouch, but most of them are grey and won't play! Can someone help me, please?

iPod touch (4th generation), iOS 6.0.1

Posted on Dec 10, 2012 7:26 PM

Reply

Answer 1

lllaass

Level 10

210,411 points

Dec 11, 2012 6:21 AM in response to dbolognini894

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

Reply

Answer 2

lllaass

Level 10

210,411 points

Dec 11, 2012 6:23 AM in response to dbolognini894

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync and music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

Reply