3 Replies Latest reply: Mar 12, 2013 7:03 PM by norman85
norman85 Level 1 (0 points)

I bought some mp3 music files from Amazon that will not sync from the Itunes directory onto my IPOD Touch 4.  What can I do to get them to sync?  I am getting a -50 unknown reason error message when the system tries certain songs.  I also bought a whole album from Amazon in mp3s that downloaded to my Itunes directory, yet only shows up as greyed out on my IPOD.  What can I do?  Most of the rest of my songs have synced with the IPOD.  I called Amazon's help line but they say I have to call Apple's help line, and it is just past the end of my year's service.  I wondered if it was due to the new Amazon cloud software, but they claim it isn't since the songs play on my hard drive.  I'd appreciate any suggestions.

iPod touch, iOS 6.0.1, some Amazon mp3s fail to sync