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mail suddenly stopped working and also cannot access mail through Settings iphone 4

The mail partially opens for a second and then crashes. I see some suggestions for deleting the mail program but when I go to Settings the Mail, Calendar and Contact button won't open.

Posted on Dec 10, 2012 9:40 PM

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11 replies

Dec 11, 2012 7:19 AM in response to Appletini6

Thanks, but it did not solve the issue. When I press the Mail icon it will flash a blank screen for a second or two and then crash. When I go to Settings and press Mail, Contacts, Calendars the button turns blue for a second and then crashes. the phone is also not closing down. It stays lit until I press the button on the edge of the phone.


Any other suggestions? Thanks!!!

Mar 23, 2013 11:50 AM in response to lizardeli

I still have not been able to open mail preferences on my iphone 4s so I can't even delete or add accounts. I reset everything (after trying various soft resets), started all over again as a new phone and updated the IOS but still can't open mail settings or the mail app. Prior to the "fix" for the Excess exchange account activity related to calendar, I reported the problem and have have gotten zero responses. Although I was using gmail exchange accounts for google apps for education, I did NOT have a problem with calendar, just mail. My calendars still sync just fine, but have resorted to using gmail app and yahoo mail app to get my various mail accounts on my phone. I know this doesn't help you but maybe someone will see a pattern here.

mail suddenly stopped working and also cannot access mail through Settings iphone 4

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