HT1665: About iPhone, iPad, and iPod accessoriesLearn about About iPhone, iPad, and iPod accessories
Currently Being ModeratedDec 10, 2012 9:23 PM (in response to tara1823)
Hi - have you tried all of the troubleshooting steps?
1. try each component separately with a known cable that has worked with another device - prove each variable in the chain is good by process of elimination - this include all plugs and outlets and usb ports
2. be sure to check that the lightning cable is tighly connected especially if there is a case invoved
3. also note that the phone stops charging after if reaches 100% and starts up again when it drops to 97% - this is normal
Currently Being ModeratedDec 11, 2012 5:06 AM (in response to tara1823)
There might be a grain of sand or other foreign object in the charger. Clean it out by blowing on it.