1 Reply Latest reply: Dec 10, 2012 11:50 PM by Ingo2711
Artto Level 1 (0 points)

My problem is the power button cannot press...


but I went to the shop

Shop told me that i cannot change my iphone4s because The warranty is out from Humidity..


I think it's not fair for me,

My iPhone never been soak the water before..


I think I used it in Thailand ,, it's tropical weather...

that's not my false ..


so why i cannot change?

Please tell me the good reasons.



iPhone 4S, iOS 6.0.1
  • Ingo2711 Level 7 (21,515 points)

    Here is the article about it:

    iPhone and iPod: Liquid damage is not covered by warranty


    Since we are all users here just like you, we can't do anything about decisions made by Apple.


    You'll have to pay for a replacement:


    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

    iPhone modelOut-of-Warranty Service
    iPhone 5$229
    iPhone 4S$199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone

    When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above.  This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.

    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.

    Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.


    Message was edited by: Ingo2711