3 Replies Latest reply: Dec 11, 2012 4:48 AM by turingtest2
Jimmy in Nam Level 1 Level 1

Hi,

 

I've been living in Viet Nam for 15 years and in the last 12 months have had my pc die of old age, a pc at work burn out and require new motherboard or something! And then same repaired computer stolen.

Everytime i re download iTunes i'm using up my 5 computer limit, if I install it on my latest work computer it will be number 4. which only leaves me one left for when I return to live in Australia. I've sent a support email to itunes support and recieved a reply accepting that they have my question, but 2 weeks later no response. Does anyone know how to reset my 5 computer limit?

 

Cheers


iPhone 4, iOS 6
Solved by turingtest2 on Dec 11, 2012 12:14 AM Solved
Reply by turingtest2 on Dec 11, 2012 4:48 AM Helpful

To issue the deathorise all command you need to sign to your account from iTunes running on a computer. You also can't use the feature again for a year, though I gather that sometimes the store support staff can reissue it earlier in exceptional circumstances. I would suggest you don't leave your password saved on any of your devices. That way if a device is stolen they might have access to the current content (though in practice they probably wipe for a quick sale) but they won't be able to make new purchases on your line of credit.

 

tt2

All replies

  • turingtest2 Level 9 Level 9
    expertise.itunes
    iTunes
  • Jimmy in Nam Level 1 Level 1

    Thanks turingtest2,

     

    Problem solved in about 3 minutes.

     

    Just for future reference, would it be possible to do this from an iPhone? ( lots of thievery going on here )

    Or could I just log in on someone elses itunes and deauthorize that way?

    I'm worried about someone making a heap of purchases using my stolen computer.

     

    Cheers.

  • turingtest2 Level 9 Level 9
    expertise.itunes
    iTunes

    To issue the deathorise all command you need to sign to your account from iTunes running on a computer. You also can't use the feature again for a year, though I gather that sometimes the store support staff can reissue it earlier in exceptional circumstances. I would suggest you don't leave your password saved on any of your devices. That way if a device is stolen they might have access to the current content (though in practice they probably wipe for a quick sale) but they won't be able to make new purchases on your line of credit.

     

    tt2