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After installing updates, when I enter my password all I get is a grey screen with a spinning wheel and I can not log on

After installing updates, when I enter my password all I get is a grey screen with spinning wheel. How can I get past this point?


The update took about 2 hours and I followed the promps to restart.

MacBook Pro

Posted on Dec 11, 2012 3:03 AM

Reply
1 reply

Dec 11, 2012 3:50 AM in response to jax1911

I would recommend you Reset the SMC and the PRAM:



Resetting the System Management Controller (SMC)

Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve

  1. Shut down the computer.
  2. Unplug the computer's power cord.
  3. Wait fifteen seconds.
  4. Attach the computer's power cord.
  5. Wait five seconds, then press the power button to turn on the computer.


Resetting NVRAM / PRAM

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.


Hope this helps 🙂

After installing updates, when I enter my password all I get is a grey screen with a spinning wheel and I can not log on

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