0 Replies Latest reply: Dec 11, 2012 3:22 AM by lacralle
lacralle Level 1 Level 1 (0 points)

my i pad is frozen.  I can't restore it.  I took off icloud because it seemed to start after it was added.  I also get an error message on start up saying that my Apple sync initiater exe did not have an entry point.  i have tried to restore from itunes and i can't .

Tap this button to begin:

 

 

Open iOS Diagnostics

 

 

 

 

Your ticket number is 99861.


iPad, iOS 6.0.1, it is in airplane mode