Cisco X3000 Firmware and download/Updates apps with itunes/devices

You cannot download or update any apps on your idevice (Ipad,Iphone,Ipod) over wi-fi or through itunes on your PC. 😢


3 Symptoms :

  1. On your Device, you receive the message : "Cannot be downloaded at this time. Please try again later." or a another error message.
  2. On itunes, you receive : "A unknown error occurred (8328)".
  3. And you have a Cisco Linksys X2000 or X3000 router.


1 Solution :


Do not reset your Iphone/Ipad/Ipod or do not contact the apple Helpdesk because we found the solution with Cisco. 😎


It is simple :

  • You need to go the "user interface of your router" (by default 192.168.1.1) and enter your credential (user : admin / password by default : admin)
  • You go to the "security tab" and enable all firewalls (IPV4 and IPV6)
  • You do not forget to check the "Cookies" box (web filter). This is the solution in this case.


After you save the settings and you can now download/update with itunes or directly in your ipad.


Have a nice day.

Other OS, Cisco Linksys X3000

Posted on Dec 11, 2012 5:31 AM

Reply
2 replies
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cisco X3000 Firmware and download/Updates apps with itunes/devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.