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When using Chrome iCloud Email Scrolls by Itself

Within the last 10 days whenever I use Chrome (at work) to check my iCloud email it gets a strange issue with scrolling.


  1. If I scroll down the list of emails in the pane on the left and let go of my mouse it starts scrolling back up all by itself
  2. If I scroll down an email in the pane on the right and let go of my mouse it starts scrolling back up all by itself


This is not happening with any other software or website.


What do you think it could be?


Dave

Mac mini (Late 2012), OS X Mountain Lion (10.8.2)

Posted on Dec 11, 2012 6:03 AM

Reply
23 replies

Dec 14, 2012 7:07 AM in response to flashkube2

Hey, I found a fix to this problem by accident. If I press the ctrl button (sorry guys, I have to use a Windows machine at work when checking my iCloud email) and then use the scroll wheel on my mouse to select a smaller font the problem goes away. Just keep going down a font size or two till you find the one that gets rid of the problem.


So the Chrome browser (which I am forced to use at work) must have some sort of HTML/CSS or font size issue with the iCloud email interface.


Dave

Jan 9, 2013 2:05 PM in response to klyven

The fact that uninstalling and reinstalling fixes the problem, but only temporarily suggests that there is either a cookie or a setting involved. The other posts suggesting that font size/magnification is the problem point to settings as well, but it isn't clear to me how those get changed to result in the problem coming back.


In fact, though, the problem seems more subtle. My magnification was set to 100%, but I still experienced this problem.


HOWEVER, changing my magnification setting to 110% and then back to 100% got rid of the scrolling.

Jan 10, 2013 5:22 PM in response to flashkube2

When using Chrome iCloud Email Scrolls by Itself

My Fix was simple it was due to zoom level changed from 100% and that caused the scroll just had to change back to 100% Zoom level.


How to:

In the top right corner of chrome is the customize and control google chrome, change the zoom level to 100 and it will stop scrolling, you do not have to uninstall it to fix.

Feb 5, 2013 5:07 AM in response to KristaleeAnn77

Just to the right of the address bar there is a an icon. It is three horizontal bars. Click on it and about half way down you will see the zoom setting. Change it to 100. Keep in mind that the scroll whell on your mouse will change the zoom level if you hold down the control key. It makes easy to inadvertently change the scroll level. Especially when you are displaying some type of map.

Apr 3, 2013 8:24 AM in response to flashkube2

Same issue, removing the zoom fixes the issue. However, it is ridiculous that this doesn't work with the zoom. This has been broken for about a year now. I really want to be able to use icloud.com webmail, but this among the other many issues I keep running into with the web interface makes me want to move on to other services. Also, the search function leaves much to be desired (slowness, plain not working).


Win7 Chrome Version 26.0.1410.43 m

When using Chrome iCloud Email Scrolls by Itself

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