Previous 1 2 3 4 Next 84 Replies Latest reply: Dec 17, 2014 10:00 PM by Duncan Alldridge Go to original post
  • OppositeDays Level 1 Level 1 (0 points)

    Yes I have the same problem with my library on my Synology NAS.

    The Nas goes to sleep, then ITunes says it can't find the library.

    I have just changed the NAS settings to stay running for 4 hours before going to Idle mode when not in use, that at least should reduce how often this occurs.

    I also have the NAS music folder in my Login Items in System Preferences.

    I am even cosidering scheduling the NAS to be Up from 08:00 to 24:00!

    Why cant iTunes take account of it being offline and wake it up!

     

    It is definitely a shortcoming, when so many of us now wish to offload music and photos etc., to external drives.

    I had the same problem with iPhoto.

     

    Don't forget the comment from Limnos in an earlier post:

    "There's a difference between moving your iTunes media to a different drive (reference in another post) and moving your whole iTunes library".

    Your 'iTunes\iTunes Media' folder is where all your songs are held - iTunes\iTunes Media\Music.

    This is shown as the 'iTunes Media file location' under iTunes Preferences\Advanced.

    The iTunes 'Library' is the 'iTunes Library .itl' file in the iTunes Folder, this is what you can change by holding down the Options key when startin iTunes.

    By the way does anyone know a way of seeing the library iTunes is currently using just to check?

  • X-Tremo Level 1 Level 1 (0 points)

    So, i downsized the iTunes library with the hope that the problem will solve itself.

     

    Now i will try each one of the following steps and check if it happens again:

         - Disconnect the guest wifi network and see if it happens again. If failure repeats.

         - Unplug one of the USB HDs connected to the Airport. If failure repeats.

         - Disconnect the Airpport router and smash it against a wall...

     

    The last thing i will try is to move my itunes library back to the laptop and put the films, music, etc in the external one.

     

    Will be posting the results of this "tests"

  • turingtest2 Level 9 Level 9 (52,285 points)

    OppositeDays wrote:

     

    By the way does anyone know a way of seeing the library iTunes is currently using just to check?

     

    The easiest way is option-start iTunes and check which folder it displays for the current library. Note iTunes always reopens the last active library unless it cannot be found. In the case of a library on a dormant drive, cancel, wake the drive and start up iTunes again. Easy.

     

    For split libraries where the media folder is on a sleeping/disconnected drive iTunes will "reset" the media folder to a subfolder of the library folder. This needs to be manually corrected after waking/reconnecting the drive.

     

    tt2

  • X-Tremo Level 1 Level 1 (0 points)

    Hi,

     

    So, after a lot of trying and error i disconnected the secondary HD and left just one of the HDs directly connected to the Airport Extreme. It seems to have solved the problem but i'm still running some tests...

     

    Might this be because the HUB i was using is not an apple supported one?

     

    Somebody had found that problem too? How did you solved it?

  • ktpkti Level 1 Level 1 (0 points)

    Thanks a lot. Your simple explanation is much easier to understand and do than the complicated sh*t in apple's kb.

  • X-Tremo Level 1 Level 1 (0 points)

    Ok, this suxs.

     

    After few days the router had stopped working again. I cannot disconnect any USB anymore because i only have one connected.

     

    This is what I've done so far:

     

    - Router working. After some time router not working anymore.

    - Cleaned up my iTunes folder to reduce the data needed to be transmitted.

    - Disconnected the USB HUB connected to the router and left only one.

    Nothing of this worked.

     

    I have a guest WIFI which i will be disconnecting today and check if its finally working.

     

    Will be posting my results soon.

     

    Seriously nobody have found the same issue? Am i the only person in the whole world with this problem?

     

    Feel so lonely...     

  • X-Tremo Level 1 Level 1 (0 points)

    Hi guys,

     

    Next chapter in my airport drama book

     

    I think i found the issue. the guest wifi. I disconnected it and now it seems to be working without flaws for around a week now.

     

    Next week will start connecting back stuff to check if it crash down or not.     

  • OppositeDays Level 1 Level 1 (0 points)

    Strange a Guest user causing your problem,

    Is the Airport Extreme also your Router?

    Does the connected HDD go into idle mode?

  • X-Tremo Level 1 Level 1 (0 points)

    Hi,

     

    The guest wifi is the one i think it was giving me issues.

    Yes, the AE is also my router.

    I don't think it goes into idle mode. The one i removed (WD My Passport) does go to idle mode but with the HUB that was not happening. This is a separate issue which I'm also checking.

  • estia Level 1 Level 1 (0 points)

    hi limnos when copying the itunes library and subfolders etc, do I need to move my itunes media folder seperately? the itunes library sits in program files and the itunes media folder sits in documents/music.  i'm using windows. thanks.

  • estia Level 1 Level 1 (0 points)

    I also cant see the library.itl file that is referred to. thanks

  • turingtest2 Level 9 Level 9 (52,285 points)

    estia wrote:

     

    hi limnos when copying the itunes library and subfolders etc, do I need to move my itunes media folder seperately? the itunes library sits in program files and the itunes media folder sits in documents/music.  i'm using windows. thanks.

     

    The application sits inside Program Files, the library is normally sited in <User's Music>\iTunes with the media folder at <User's Music\iTunes\iTunes Media. The library's database file iTunes Library.itl will often display with the extension hidden.as iTunes Library.

     

    As given, copy the entire iTunes folder from <User's Music> to your chosen location, press and hold down shift as you launch iTunes, and choose the iTunes Library.itl file on the new path.

     

    This assumes your library is in the usual structure in the usual place. If not, see make a split library portable.

     

    tt2

  • Clatty Level 1 Level 1 (0 points)

    I'm getting all confused. Does this mean once I set it up and direct to the new place I can safely delete the library from my HD. My issue is I have an iTunes library sucking up most of my 500gb HD

  • Pogue Mahone Level 1 Level 1 (0 points)

    This procedure worked for me. I did not move the iTunes library or album art files over from the Mac drive to the external drive, as they are small files, just the media files. iTunes restarted fine and found the media files. From the Limnos comment below, I understand that moving the iTunes library files as well as the media files requires one to help iTunes navigate to the new location of the library files.

  • turingtest2 Level 9 Level 9 (52,285 points)

    Clatty wrote:

     

    I'm getting all confused. Does this mean once I set it up and direct to the new place I can safely delete the library from my HD. My issue is I have an iTunes library sucking up most of my 500gb HD

     

    Yes, if you set if up properly both the library and the media stay together on the external drive, as do all new imports and downloads. iOS device backups still default to using space on the system drive. Moving them is a different topic we can go into if needed.

     

    tt2

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