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TS1718: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

Learn about Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

TS1718 Post update, when I try to play movies/tv shows through iTunes only audio comes through. How do I fix this?

127 Views 0 Replies Latest reply: Dec 11, 2012 9:41 AM by Beau1811 RSS
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Dec 11, 2012 9:41 AM

Just rented a movie from the iTunes store, which I have never had a problem with prior to this, and played it but the screen was black. Audio was coming through the whole time. I tried skipping around to see if maybe some parts of the movie didn't get downloaded correctly but that wasn't case. I tried playing other tv shows I have on my computer that I bought from iTunes and those won't play correctly either. I can only assume it was something involving this previous update. Any guidance on the matter would be appreciated.

Windows 7

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