How can gmail go to Trash NOT Archive?

Question

Level 1

9 points

How can gmail go to Trash NOT Archive?

iPhone 4S running iOS6. Using GMail IMAP, set up using Microsoft Exchange option rather than the plain Gmail setup.

When I Trash (yes I have a Trash Can icon) via iPhone, the "Trashed" email goes to All Mail.

When I Trash an email using a web browser on computer, it does in fact go to Trash (I have that selected in GMail Settings).

I'm pretty sure I used to be able to Trash on iPhone. I have searched forums and found this link illustrating an Archive On/Off featurebut I do not see that in my IOS mail set up.

Mac mini (Mid 2010), OS X Mountain Lion (10.8.2)

Posted on Dec 11, 2012 9:24 AM

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Answer 1

KiltedTim

Level 10

195,855 points

Dec 11, 2012 9:31 AM in response to Hotkey

That's a change you have to make in the settings on http://mail.google.com. It's controlled by Google's servers, not the phone.

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Answer 2

Hotkey Author

Level 1

9 points

Dec 11, 2012 10:00 AM in response to KiltedTim

Please note in my paragraph 3 I do state that I have Trash selected in Gmail Settings and it does work correctly when using browser on a computer.

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Answer 3

paulcb

Level 6

19,239 points

Dec 11, 2012 10:15 AM in response to Hotkey

Settings > Mail, Contacts, Calendars > Gmail Account > Archive Messages > Off

http://support.apple.com/kb/HT4207

Another option is to use Google's Gmail app. I find it much better than the iOS Mail app.

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Answer 4

Hotkey Author

Level 1

9 points

Dec 11, 2012 10:23 AM in response to paulcb

A) please note paragraph 4 link to that exact instruction and I state my settings do NOT list Archive On/Off! I note that if I have Gmail set up with a Gmail account type, rather than Exchange account type then it DOES show up but I'm not sure I'm losing functionality without Exchange type setup.

B) I have tried the Gmail ap but it does not support UNthreaded view which is the only way I can work efficiently with Gmail. So until it does (was hoping it would with recent 2.0 version!) I'll stick with iOS ap.

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Answer 5

Hotkey Author

Level 1

9 points

Dec 12, 2012 9:39 AM in response to Hotkey

And an update to the last part of my prior note A) If I use the Gmail version of iOS mail setup, it does NOT support PUSH mail, only Fetch and Manual, so thats out as an option.

So, I'm still asking my original question which is "How can I get Trashed mail (Using the Trash Can icon) to actually go to Trash and not archive in All Mail with my Exchange iOS mail set up for my GMail IMAP account?".

I hope there is a solution.

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Answer 6

zeneckg

Level 1

0 points

Jul 13, 2014 6:29 PM in response to Hotkey

Fix this in Google Sync. You said you are using the Exchange setup of gmail on your iphone. From your phone, go to https://m.google.com/sync/settings/iconfig/device and select your device and Enable "Delete Email As Trash" for this device.

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