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why can't I get my ipod touch to slide all the way to the right to unlock

ok so im having issues with my ipod and it wont completely slide to the right for me to unlock it it was "sticking" like this before I updated to the new software bt now its just not sliding to the right for me please help with the solution as it would be greatly appreciated.

iPod touch

Posted on Dec 11, 2012 9:32 AM

Reply
1 reply

Dec 11, 2012 9:35 AM in response to jasmineandzariyah

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

why can't I get my ipod touch to slide all the way to the right to unlock

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