255 Views 2 Replies Latest reply: Dec 12, 2012 9:11 AM by Russ H
I'm running OSX 10.7.5, Mac Pro, Compressor 3.5.3 and Mac Mail 5.3.
If I receive a QT video from someone via email, I can play it in my Mac Mail window.
However, if I compress any QT movie myself, with compressor and try to email it, Mac Mail displays a QT-PlugIn Missing.
The recepient also recieves a QT PlugIn Missing notification. However they can save it to their desktop and play it just fine.
If I compress a QT movie and save it to my desktop, it displays and plays correctly. However, if I try to put it into Mac Mail and email it, again I will get a Plug-In Missing notification.
The original QT movie was an 4444 Pro Res codec, it was compress to H.264, Audio and Video with Fast Start. Total file size is typically 3-4MB.
To summerize, if I compress any file to H.264 and try to email it I get a notification in Mac Mail that the QT plug-in is missing.
Any help is appreciated.