6 Replies Latest reply: Feb 11, 2013 5:59 AM by wjosten
khb12khb3 Level 1 Level 1

Can anyone help me, I have a 2nd hand iphone 3G, there is no "update option" in the general settings, how can I get this, I have an iTunes account but it's my 1st iPhone

iPhone 3G
  • King_Penguin Level 10 Level 10

    The Settings > General > Software Update option only appears when iOS 5+ installed on a device, but if it's an iPhone 3G then the highest iOS version that it supports is 4.2.1 (the current version is shown in Settings > General > About > Version).


    If it's not on iOS 4.2.1, then to update it connect it to your computer's iTunes and copy any purchases off it to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases if you are on iTunes 11). You may also want to copy photos and any important documents off the iPhone as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPhone by right-clicking the iPhone 'Device' on the left-hand side of iTunes and selecting 'Backup'.


    Then start the update by selecting the iPhone on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button

  • Texas Mac Man Level 8 Level 8

    iOS 5: Updating your device to iOS 5 or Later



    How to install iOS 6



    iOS: How to update your iPhone, iPad, or iPod touch



    If you are currently running an iOS lower than 5.0, connect the iPhone to the computer, open iTunes. Then select the iPhone under the Devices heading on the left, click on the Summary tab and then click on Check for Update.


    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update.


    You posted in the iPad forum instead of the iPhone forum. I'll request that Apple relocate your post.


     Cheers, Tom

  • khb12khb3 Level 1 Level 1

    Hi Tom,

    Thank u, I checked for updates and it said that the next update is due on 18 December..

  • AKRBTN Level 4 Level 4

    No it doesn't say that. It says that it will next check for an update on 18 December, but if your phone is already on iOS 4.2.1 there won't be one.

  • maireclaire Level 1 Level 1

    hi could anybody help me i too have this problem i have a 2nd hand iphone 3g and just want to be able to post photos onto facebook but i keep getting the update software option but it wont let me do it,i checked the versions section and it says my phone has  the 4.2.1,does this mean i cannot update it at all even through itunes just to be able to do basic things like posting pics onto facebook?

  • wjosten Level 10 Level 10

    maireclaire wrote:

    does this mean i cannot update it at all


    Correct. iOS 4.2.1 is the end of the line for your phone. There are no further updates available.