Currently Being ModeratedDec 13, 2012 8:21 AM (in response to Diana Phillips)
It seems like you might be using a mail protocol called POP instead of IMAP. If you call Sonic.net Tech Support, we would be glad to walk you through changing those settings.
We are open Mon-Fri 6am-11pm, and Weekends 8am-10pm. You can reach Sonic.net Tech Support at (707) 547-3400.