2 Replies Latest reply: Dec 12, 2012 8:53 AM by ccvbutch
ccvbutch Level 1 (0 points)

I have been having a problem with snow leopard on two computers for a month or so now. I have 2 macs, one I bought mid 2007 and the other one was bought late 2006, both macbooks. Both are having the same problem. I have installed Snow Leopard 10.6.3 from the DVD on both and when I try to do the update to 10.6.8 it has failed every time. I have tried it on both computers and have downloaded the 10.6.8 update combo from apple's web site but I keep getting an error once it is installing the package and will not complete. I also tried downloading older versions but they all error out. Have you heard of any problems like this? I have reformatted both hard drives, reinstalled snow leopard from the DVD and ran disk utility on both computers to make sure that the disk permissions were ok and to verify the disk. Both seem to be working perfectly and worked just fine before the last update I did, which I believe was 10.6.8


I have downloaded older update combos from apple and none are working properly.

MacBook (13-inch Mid 2007), Mac OS X (10.6.3)
  • Kappy Level 10 (263,335 points)

    Try doing this:


    Boot into Safe Mode then do the following:


    Repair the Hard Drive and Permissions


    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.


    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.


    Now try installing Mac OS X 10.6.8 Update Combo v1.1.

  • ccvbutch Level 1 (0 points)

    Thank you Kappy, I was able to repair both of the hard drives and now they are both running 10.6.8