My Canon MP Navigator scanner software no longer detects multiple photos on the platen - help!

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My Canon MP Navigator scanner software no longer detects multiple photos on the platen - help!

My Canon MP Navigator scanner software no longer detects multiple photos on the platen - help! I have scanned thousands of old photos over the last few months without problem. I scanned several full pages from photo albums right before this problem began. I wonder if there is some sort of memory which is not being cleared. I have researched everything I can findto no avail. Any ideas?

iMac, Mac OS X (10.6.8), Canon MX882 All-in-one printer/scan

Posted on Dec 12, 2012 8:24 AM

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Answer 1

Vitu

Level 2

235 points

Dec 13, 2012 4:52 PM in response to MicheleColorado

I'm not familiar with this software, but if your scanner is supported, you can achieve this task via Preview.app.

Printer and scanner software available for download

http://support.apple.com/kb/HT3669#gestetner

I believe your model would fall under the MX880 series, and if that's correct, you'll be all set once you learn Preview's way of scanning.

Best of luck!

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