9 Replies Latest reply: Dec 13, 2012 11:43 AM by Kappy
cbuyers Level 1 Level 1

I am running 10.6.8 as the latest software but need to update to run another programme.  I cannot do this direct from mac as an error pops up.  What software proceeds this update so I can update my mac.  I always get software update server is not responding.  Thanks

MacBook Pro, Mac OS X (10.6.7)
  • Kappy Level 10 Level 10

    Upgrading to Snow Leopard, Lion, or Mountain Lion



    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.


    Upgrading to Snow Leopard


    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.


    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.


         Snow Leopard General Requirements


           1. Mac computer with an Intel processor

           2. 1GB of memory

           3. 5GB of available disk space

           4. DVD drive for installation

           5. Some features require a compatible Internet service provider;

               fees may apply.

           6. Some features require Apple’s MobileMe service; fees and

               terms apply.


    Upgrading to Lion


    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.


    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.


         Lion System Requirements


           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,

               or Xeon processor

           2. 2GB of memory

           3. OS X v10.6.6 or later (v10.6.8 recommended)

           4. 7GB of available space

           5. Some features require an Apple ID; terms apply.


    Upgrading to Mountain Lion


    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.



         OS X Mountain Lion - System Requirements


           Macs that can be upgraded to OS X Mountain Lion


             1. iMac (Mid 2007 or newer)

             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)

             3. MacBook Pro (Mid/Late 2007 or newer)

             4. MacBook Air (Late 2008 or newer)

             5. Mac mini (Early 2009 or newer)

             6. Mac Pro (Early 2008 or newer)

             7. Xserve (Early 2009)


         Are my applications compatible?


             See App Compatibility Table - RoaringApps.


         Am I eligible for the free upgrade?


             See Apple - Free OS X Mountain Lion upgrade Program.


         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • cbuyers Level 1 Level 1

    I just finished the download for this and it won't allow e to install because I need to OS X version 10.8 arrrgh!  Help???

  • Kappy Level 10 Level 10

    What are you specifically referring to. I'm afraid I haven't a clue. You might try putting in some actual nouns instead of pronouns with no references.

  • cbuyers Level 1 Level 1

    I downloaded the software as you advised and here is the error message I get when trying to install:


    This update requires OS X version 10.8.

  • Kappy Level 10 Level 10

    Downloaded what software, exactly - the name, I advised?

  • cbuyers Level 1 Level 1

    10.8.2 by the looks of it, but says I need 10.8??

  • Kappy Level 10 Level 10

    You are referring to an updater. To get Mountain Lion you must go to the App Store, purchase and download it, then install it. You need Snow Leopard 10.6.8 or Lion to do that.

  • cbuyers Level 1 Level 1

    I have been charged the price you quoted....? Would the updater be free?

  • Kappy Level 10 Level 10

    Yes, updaters are free. You may well find that what is installed will already be 10.8.2, so check the version after instllation: Select About This Mac from the Apple menu - upper left end of the menubar. The version will be displayed in the dialog.