Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello there. Order number * received date 07/12/12 receipt number 12*****833 subway surfers 500000 coins in application purchasing has been by accident. I would request his extradition back to include on my credit cart. Thank you.

Hello there. Order number M******5Q received date 07/12/12 receipt number 12********33 subway surfers 500000 coins in application purchasing has been by accident. I would request his extradition back to include on my credit cart. Tank you


<Edited by Host>

iPhone 4S, iOS 6.0.1

Posted on Dec 12, 2012 1:24 PM

Reply
2 replies

Dec 12, 2012 1:35 PM in response to aslicakir

You are not addressing Apple here. We are users just like you. You can try and contact iTunes support at http://www.apple.com/emea/support/itunes/contact.html, however you will find that most purchases are final and seldom do they do refunds. You might want to look at Restrictions on the iPhone to restrict in-app purchases if this was an accident.

Dec 12, 2012 1:35 PM in response to aslicakir

Do not post personal details here. You are not communicating with Apple when you post in these forums; everyone here is just a fellow user. I will ask a Communities Host to remove your personal details.


As to your request, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:


http://www.apple.com/support/itunes/contact.html


It's possible they'll make an exception for you.


Good luck.




Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Hello there. Order number * received date 07/12/12 receipt number 12*****833 subway surfers 500000 coins in application purchasing has been by accident. I would request his extradition back to include on my credit cart. Thank you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.