9 Replies Latest reply: Feb 16, 2013 12:53 AM by marekmk
Adj Bro Level 1 (0 points)

have a problem on my mac.

when using itunes 11 and previewing songs, flims etc. in the store.

then click the new history preview button - nothing poplulates.

i am just left with a small black box.

find this strange as the function works perfectly well on my iphone,ipad & pc laptop.

any ideas?

iPad 2 Wi-Fi + 3G
  • Adj Bro Level 1 (0 points)

    Sorted with latest update

  • sbruylandt Level 1 (0 points)

    Hi related to this.

    I'm experiencing the same issues but the latest update didn''t solve the issue. Also I have the same problem on the MAC, iPad and iPhone.

    Please help.





  • jiiwee Level 1 (5 points)

    I have exactly the same problem with my iMac, iPhone and iPad...

  • Mark0328 Level 1 (0 points)

    This is my reply to a similar question in another discussion:


    I had the same problem today.  Previewed several songs on my Mac (Mountain Lion & signed in with Apple ID). Preview history of what I just played synced to my iPad 3rd generation and iPhone 4 (both IOS 6.0.1) ok but history did not show up in iTunes 11.0.1 ("You don't currently have any preview history"). Then previewed songs on my iPad.  Once again, previews showed up on iPad and iPhone but not on Mac.  I then cleared the Preview History on my iPad, which also cleared the phone.


    I then previewed several songs on the iPad.  WONDERS!  Now the iPad previews are syncing to the Mac!  I previewed several songs on the Mac and these previews now show up in my Mac Preview History, as well as the iPad and iPhone histories.


    See if clearing all your History works for you!

  • jiiwee Level 1 (5 points)

    On iPhone and iPad preview history button just gives error: "Your request produced an errror. [newNullResponse]" and on banner it reads Cannot connect to iTunes Store. There is no possibility to clear history. On Mac it just keeps spinning to eternity and nothing happens.

  • NadimTO Level 1 (0 points)

    Hi jiiwee,


    My case is absolutely identical to yours. Anything new?

  • jiiwee Level 1 (5 points)

    Hello NadimTO,


    Yes, I have managed to clear the preview history with iPad. When tapping the preview history button click almost simultaneously clear history -button before the error message appears. You have be very fast but when you manage to do that things will start working properly also on your iPhone and on your Mac.

  • NadimTO Level 1 (0 points)

    Great jiiwee!!! Perfect, thank you very much. Problem solved.

  • marekmk Level 1 (0 points)

    still has not worked for me, preview on my ipad but not on my mac.