HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
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Helpful answers
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Dec 12, 2012 11:07 PM in response to kuperbergby Appletini6,iCloud will automatically back up for you if the 3 following conditions are met:
1. phone/device must be plugged in to power source
2. must be connected to wi fi
3. screen must be off (must be in sleep mode)
a backup can take awhile depending on your wi-fi internet speed and how much data you are backing up.
you said your backup doesn't work. why? what happens when you try?
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Dec 13, 2012 12:01 AM in response to Appletini6by kuperberg,I do this a lot of time (1/2/3) and it all time not finish (the backup).
what I can do?
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Dec 13, 2012 12:02 AM in response to kuperbergby Appletini6,well how do you know its not finishing?
Settings>icloud>storage and backup it should say its backing up or that the last back up was on _______
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Dec 13, 2012 12:16 AM in response to Appletini6by kuperberg,Settings>icloud>storage and backup it should say its backing up or that the last back up was on __Never_____
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Dec 13, 2012 3:51 PM in response to kuperbergby Appletini6,are you sure you have wi fi at your place? just because your wifi symbol is on doesnt mean you are connected...
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Dec 13, 2012 11:37 PM in response to Appletini6by kuperberg,Yes, I'm sure that the wifi work on my iphone and work fine (I was test that point - I Have 30mb internet Infrastructurewith - very good linksys rotter and the other ios devies finsh the backup daily)
I traid also restore my iphone to Manufacturer and then i build the iphone (New one) without restore.
Than i was connect the iphone to the icloud and all the things download to the phone (contact, photo streaming...)
But the ICloud backup does not finsh!!!
Please help me.
Thanks!
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Dec 19, 2012 8:56 PM in response to kuperbergby matzon,I have the same issue! How to do anybody????
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