mail cannot contact server
the password/login fails even though its the correct password..checked via my mac @ icloud online & i can login, but mail has a big error message. this started yesterday GMT 2000 hrs & is ongoing...neither my iPad nor my iPhone can connect to mail
IS FATAL
true
APPLICATION NAME
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: MAIL in main()
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: Creating local CK.AccountPreferences object
Thu, 13 Dec 2012 09:50:43 GMT: WARN: Attempting to process mailprefs from CloudOS…
Thu, 13 Dec 2012 09:50:43 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: Creating local CK.User object
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: --> Request 1: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4 E78E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355392243091/1
wmsid: null
params: {"locale":"en-us","timeZone":"Europe/London"}
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: -> entering "6.2.2 No Content"
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: APPLICATION: Received routeDidChange
Thu, 13 Dec 2012 09:50:44 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:200
Request:/wm/preference
Wmsid:28
Redirect Count:1
Timeout Redirect Count:0
ResponseText:<h1>Redirect</h1>
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: --> Request 2: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4 E78E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355392243091/1
wmsid: 28
params: {"locale":"en-us","timeZone":"Europe/London"}
Thu, 13 Dec 2012 09:50:44 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: <-- Response 2: 200 (3548ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355392243091/1,httpStatus: 200,round trip time: 3549ms, wmsid: 28
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 3: POST to https://p04-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=C544 550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4E78E 614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355392247787/2
wmsid: 28
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: ContactsAutocomplete name order preference set: 'last,first'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 4: POST to https://p04-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=C54 4550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4E78 E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 5: GET to https://p04-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3 355CE4E78E614AAEC1B&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: WARN: attempt to re initialize contacts, ignoring configure call.
Thu, 13 Dec 2012 09:50:48 GMT: DEBUG: <-- Response 5: 200 (187ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:50 GMT: DEBUG: <-- Response 3: 200 (3206ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:50 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355392247787/2,httpStatus: 200,round trip time: 3205ms, wmsid: 28,104,no imap connection
Thu, 13 Dec 2012 09:50:51 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection
Thu, 13 Dec 2012 09:50:51 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')
Thu, 13 Dec 2012 09:50:51 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError
ORIGIN
server
TYPE
error
APP STATECHART
SC.Statechart:sc1452
initialized: true
name: cloudos-statechart
current-states: [
active.application.displayingCurrentApp
]
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
1N44
TIME
Thu Dec 13 2012 09:50:53 GMT+0000 (GMT) (1355392253134)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17
DSID
5429315
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: MAIL in main()
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: Creating local CK.AccountPreferences object
Thu, 13 Dec 2012 09:50:43 GMT: WARN: Attempting to process mailprefs from CloudOS…
Thu, 13 Dec 2012 09:50:43 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: Creating local CK.User object
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: --> Request 1: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4 E78E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355392243091/1
wmsid: null
params: {"locale":"en-us","timeZone":"Europe/London"}
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Thu, 13 Dec 2012 09:50:43 GMT: DEBUG: -> entering "6.2.2 No Content"
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: APPLICATION: Received routeDidChange
Thu, 13 Dec 2012 09:50:44 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:200
Request:/wm/preference
Wmsid:28
Redirect Count:1
Timeout Redirect Count:0
ResponseText:<h1>Redirect</h1>
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: --> Request 2: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4 E78E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:44 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355392243091/1
wmsid: 28
params: {"locale":"en-us","timeZone":"Europe/London"}
Thu, 13 Dec 2012 09:50:44 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: <-- Response 2: 200 (3548ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355392243091/1,httpStatus: 200,round trip time: 3549ms, wmsid: 28
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 3: POST to https://p04-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=C544 550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4E78E 614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355392247787/2
wmsid: 28
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: ContactsAutocomplete name order preference set: 'last,first'
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 4: POST to https://p04-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=C54 4550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3355CE4E78 E614AAEC1B, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: DEBUG: --> Request 5: GET to https://p04-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=C544550B-EC59-4315-889C-F2007F6C7CA0&dsid=5429315&id=FEB05742573E5874CC9E3 355CE4E78E614AAEC1B&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)
Thu, 13 Dec 2012 09:50:47 GMT: WARN: attempt to re initialize contacts, ignoring configure call.
Thu, 13 Dec 2012 09:50:48 GMT: DEBUG: <-- Response 5: 200 (187ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:50 GMT: DEBUG: <-- Response 3: 200 (3206ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Thu, 13 Dec 2012 09:50:50 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355392247787/2,httpStatus: 200,round trip time: 3205ms, wmsid: 28,104,no imap connection
Thu, 13 Dec 2012 09:50:51 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection
Thu, 13 Dec 2012 09:50:51 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')
Thu, 13 Dec 2012 09:50:51 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError
Mac Pro, OS X Mountain Lion (10.8.2)