iPod turns off by itself

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Level 1

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iPod turns off by itself

Hi.

My iPod Shuffle 4G turns itself off very often without any prior warning, even though the battery is full or almost full. I haven't found any similarities yet.

When this happens, I have to connect it to USB, otherwise it won't turn on again. When I check the battery level right after that, it said it's usually full or 75%.

I have the latest firmware (1.0.2) and tried to restore it a few times.

Anybody else with the same problem or solution? It's a bloody nuisance..

Cheers!

JS

iPod shuffle

Posted on Dec 13, 2012 2:56 AM

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Answer 1

Arun MP

Level 1

10 points

Dec 13, 2012 4:05 AM in response to 312Jura

Hi. Sorry to hear that.. Its the battery issue. If your iPod have warranty and no physical damage or multiple dents, you can request for a replacement. Please contact your nearest Apple Store at the earliest. Or you can request a repair online. Below are the contact details. I hope this information is helpful.

Phone Support:

http://www.apple.com/contact/phone_contacts.html.

You can send an email requesting for a repair:

dop_change@euro.apple.com

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