0 Replies Latest reply: Dec 13, 2012 3:55 AM by Wheeler1435
Wheeler1435 Level 1 Level 1

Recently my son changed his password and then forgot it. He tried to figure it out until he completely disabled the iPod. I connected it to the same computer it has always been linked to only for it to request a password for his iPod. I then restored it, thinking that would be then only way to get back in it and I still get the same message...iTunes could not connect to the iPod because it is locked with a password. You must enter the password on your iPod before it can be used. I don't know what to do...any suggestions?

iPod touch (4th generation)