iCloud account email is grayed out and I cannot change it. How can I change it?

My iCloud account is grayed out on my iPad and iPhone and I cannot change it. It was previoudly set up as my email account that I no longer have access to. I was apple to change my Apple ID, but not the iCloud account. How can I change it?

iPhone 4S, iOS 6.0.1

Posted on Dec 13, 2012 8:10 AM

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3 replies

Nov 18, 2013 2:31 PM in response to tess.irihapeti

If your new ID was changed (renamed) from your old ID rather than being an entirely new ID, recreate it by going to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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iCloud account email is grayed out and I cannot change it. How can I change it?

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