Q: Printers Pausing: Other Users Log-off before job done permanently pauses printers
I have a problem with printers pausing. I work for a University, and this concerns computer lab Macs. Whenever someone Prints to a printer, and logs off before the print job is completely though, the printer pauses permanently for all other users.
I have found 2 temporary fixes:
1) have initial user log back in, and allow job to complete (Hard to do, since there are 4000+ students here)
2) Delete printer and re-add them (I unpause close to 1-3 printers a day this way currently)
Since those fixes require multiple trips, and or trying to reach people, they are not great solutions
How can I fix this problem so it won't happen again?
Theories of how to fix I don't know how to impliment (I normally am a PC guy):
1) Clear print que on log-off Script
2) Delay Log-off Script (Allow print job to go though)
3) Checkbox somewhere to override the printers pausing?
Happens on both our iMacs, and Mac Minis we use on campus.
Mac OS X (10.7)
Posted on Dec 13, 2012 9:26 AM