Turning off auto-renewing subscriptions on a computer

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Level 1

8 points

Turning off auto-renewing subscriptions on a computer

Sooo, My son broke his Ipod and apparenetly signed up for a subscription to an app, allowing the app to make in-app purchases. I followed this guide http://support.apple.com/kb/HT4098 and I do not see anything regarding subscriptions on the "Account Information Screen" at all.
I do not want to be charged for this app.

iOS 6.0.1

Posted on Dec 13, 2012 1:41 PM

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Answer 1

varjak paw

Level 10

170,200 points

Dec 13, 2012 2:37 PM in response to tottenj

If no subscriptions are shown in the Account Information, and you're sure you're logged into the correct iTunes Store account, then either there was no subscription or the subscription was not processed through Apple's systems. You'll probably have to contact the developer of the app making these charges and find out what their process for cancellation is.

Regards.

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