1 Reply Latest reply: Dec 13, 2012 2:37 PM by varjak paw
tottenj Level 1 Level 1 (0 points)

Sooo, My son broke his Ipod and apparenetly signed up for a subscription to an app, allowing the app to make in-app purchases.  I followed this guide http://support.apple.com/kb/HT4098  and I do not see anything regarding subscriptions on the "Account Information Screen" at all. 
I do not want to be charged for this app.


iOS 6.0.1
  • 1. Re: Turning off auto-renewing subscriptions on a computer
    varjak paw Level 10 Level 10 (169,765 points)

    If no subscriptions are shown in the Account Information, and you're sure you're logged into the correct iTunes Store account, then either there was no subscription or the subscription was not processed through Apple's systems. You'll probably have to contact the developer of the app making these charges and find out what their process for cancellation is.

     

    Regards.