iPod recognized in Explorer, erronously recognized by Updater and more...
I know there's seems to be a surge in connection problems lately and I have tried numerous solutions offered by apple support and discussion boards but to no avail. I have a new 60Gig iPod I received this week after my old one's hard drive failed.
Here's a short and concise list of the symptoms I've been experiencing when using my iPod with my USB 2.0 PCI card:
1. iPod is recognized as a USB Mass Storage Device by Explorer
2. When Updater 2006-03-23 eventually "detects" the iPod it sees it as this:
Name: N/A
Serial Number: N/A
Software Version: N/A
Capacity: N/A
Screen cap: http://kidk.homestead.com/files/ipod1.jpg
3. When I run the Restore I get one of two error messages:
- "Can't Mount iPod"
or
- "Formatting Failure, disk write error"
Screen cap: http://kidk.homestead.com/files/ipod2.jpg
I used to run my old iPod on my computer's USB 1.1 card. I was told this can lead to problems so while I waited for my new iPod to arrive I purchased a new USB 2.0 PCI card which works fine with all my other devices (camera, controller, memory stick). HOWEVER, and I believe this will help in finding a solution, both Explorer and Updater and iTunes recognizes the iPod when I use it with USB 1.1.
I have tried uninstalling and reinstalling Updater, iTunes and all USB drivers but the problems persist. There must be a problem with the drivers or something similar because I was able to successfully Restore my iPod on my brother's computer and be detected by iTunes, yet it still was not recognized by iTunes back on MY computer.
Here is a screen cap of my Device Manager: http://kidk.homestead.com/files/ipod3.jpg
Any help would be greatly appreciated.
AMD Athlon Processor Windows XP
Here's a short and concise list of the symptoms I've been experiencing when using my iPod with my USB 2.0 PCI card:
1. iPod is recognized as a USB Mass Storage Device by Explorer
2. When Updater 2006-03-23 eventually "detects" the iPod it sees it as this:
Name: N/A
Serial Number: N/A
Software Version: N/A
Capacity: N/A
Screen cap: http://kidk.homestead.com/files/ipod1.jpg
3. When I run the Restore I get one of two error messages:
- "Can't Mount iPod"
or
- "Formatting Failure, disk write error"
Screen cap: http://kidk.homestead.com/files/ipod2.jpg
I used to run my old iPod on my computer's USB 1.1 card. I was told this can lead to problems so while I waited for my new iPod to arrive I purchased a new USB 2.0 PCI card which works fine with all my other devices (camera, controller, memory stick). HOWEVER, and I believe this will help in finding a solution, both Explorer and Updater and iTunes recognizes the iPod when I use it with USB 1.1.
I have tried uninstalling and reinstalling Updater, iTunes and all USB drivers but the problems persist. There must be a problem with the drivers or something similar because I was able to successfully Restore my iPod on my brother's computer and be detected by iTunes, yet it still was not recognized by iTunes back on MY computer.
Here is a screen cap of my Device Manager: http://kidk.homestead.com/files/ipod3.jpg
Any help would be greatly appreciated.
AMD Athlon Processor Windows XP
