Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello. I appreciate your help. For two days I can't work with You Tube. When I click on the most of the videos, that I used to click before, appears just black rectangle without any buttons, without anything. How can I fix it?

Hello. I appreciate your help. For two days I can't work with You Tube. When I click on the most of the videos, that I used to click before, appears just black rectangle without any buttons, without anything. I can't do anything with it. I attaching the image. It happened on my both MACs: MAC PRO12 desktop and my laptop Mac Book Pro. How can I fix it? Thank you for your help.User uploaded file

Mac Pro, Mac OS X (10.7.5)

Posted on Dec 14, 2012 6:41 PM

Reply
Question marked as Best reply

Posted on Dec 14, 2012 9:54 PM

Hello,


See in each Browser which version of Flash it thinks it has...


http://kb2.adobe.com/cps/155/tn_15507.html


Then Test Adobe Shockwave & Flash Players...


http://www.adobe.com/shockwave/welcome/


See if this might be it...

Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.

Additional Information

If you need to re-enable an out-of-date version of Flash Player, you can do the following:

  1. Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
  2. Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
  3. If the browser is running, quit and restart it.



http://support.apple.com/kb/HT5271

1 reply
Question marked as Best reply

Dec 14, 2012 9:54 PM in response to ghjl.dfgx

Hello,


See in each Browser which version of Flash it thinks it has...


http://kb2.adobe.com/cps/155/tn_15507.html


Then Test Adobe Shockwave & Flash Players...


http://www.adobe.com/shockwave/welcome/


See if this might be it...

Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.

Additional Information

If you need to re-enable an out-of-date version of Flash Player, you can do the following:

  1. Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
  2. Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
  3. If the browser is running, quit and restart it.



http://support.apple.com/kb/HT5271

Hello. I appreciate your help. For two days I can't work with You Tube. When I click on the most of the videos, that I used to click before, appears just black rectangle without any buttons, without anything. How can I fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.