Currently Being ModeratedDec 15, 2012 5:41 AM (in response to DJChad)
Mam, I have the same problem. I purchased Airport Extreme and ATV3 stop playing 1080p movies not from iTunes... I had a Zyxel router before and it was playing just fine. Never hooked up to ethernet connection. All was done via wifi. I have no idea what to think... Don't want to buy a movie from iTunes, so maybe there was any proper answer from Apple?
Currently Being ModeratedDec 15, 2012 8:02 AM (in response to DJChad)
Same issues as well, 4 hours to wait to download for a movie dropping music i think i made a mistake.....
Changed to 780...
re set wireless router....
i bought it so i could wacth hd movies from Apple.........
Currently Being ModeratedDec 15, 2012 8:54 AM (in response to Flipitos)
In my situation, I can stream from iTunes Store - whether it be directly between ATV3 and iTunes Store.... OR If the iTunes Store movie is downloaded to my iMac. Its only when I have a video file that isnt from iTunes Store that I have to disconnect from Ethernet and use my WiFi connection.
Currently Being ModeratedDec 16, 2012 4:51 AM (in response to DJChad)
Still that is very weird... I think that there may be something in router. Zyxel does it ok. But why it plays 720p without problem?... I use ATV over wifi all the time...
Currently Being ModeratedDec 16, 2012 6:33 AM (in response to DJChad)
2 movies last night, so to get ahead i restarting everything,N Series Router, ATV-3, the first mvoie was 1080p,no issues, by the second movie we are down to 780p and waiting to download.... in the middle of the movie, we go away for 10 minutes (who doesnt like leaving a movie at the good part part(s) then watch for 10 minutes more then wait again....repeat.....
Now i spend a lot of money to go out and get a HD TV, Home Theater System and Apple has the nuts to tell me to turn it to 720p, urgh !!
I am about ready to leave Apple out of my future.
Currently Being ModeratedDec 16, 2012 6:48 AM (in response to don70)
Well, that seems to be the solution. Simply watch in 720p.... And try figure something out. Or use my old router that restarts by itself, but allows to use ATV at full....
Currently Being ModeratedDec 16, 2012 9:03 AM (in response to Flipitos)
So what Apple Support said was that the ATV has a 10/100 Ethernet port. Which means the fastest it can stream is at 100mps. Meanwhile WiFi between the ATV and Airport Extreme is 150-300mps. So that is why I am seeing better results with WiFi. I dont necessarily 100% buy into it because I can see more than enough white bufferred over ethernet for it to start playback. It bufferred almost 1/4 of the movie and didnt start playback. Meanwhile with WiFi, it bufferred only a sliver of the movie before playback started.
For those having issues streaming, you may check your router's capability. I had a WiFi router that was only capable of 54mps. I couldnt even stream a YouTube video to my iPad without it constantly buffering. I then went to a NetGear that noted its capability to stream HD vis WiFi with up to 300mps support.
So if you are having issues, you may need to check your router's capabilities. It appears the Apple TV is very particular about the speed it gets while buffering before it will start playback.
Maybe a good place to start....
Currently Being ModeratedDec 16, 2012 9:12 AM (in response to DJChad)
Well it is said that Apple Airport Extreme works in both 2 and 5 Ghz and provides up to 450 mbits via wifi. So why the **** it doesn't play a movie? I'm thinking there's something blocking it in routers firmware. Could that be the case? My Zyxel works in only 2Ghz mode and provides 300 mbits via wifi, yet it starts the movie instantly...
Currently Being ModeratedJan 8, 2013 4:00 AM (in response to DJChad)
I have a very similar problem and have just posted a question myself.
All of your issues sound very similar, my setup used to work and I am heavily invested in Apple products then, after the firmware upgrade, I think it was to 5.1.1, i have been having performance issues. REstarts used to work (i lived in India for the last few years and therefore with power glitches everything got at least 2 or 3 restarts a week!).
ANyway I can download/stream a purchased movie directly from the iTunes store faster than I can stream the same movie from my personal iTunes setup. Everything except my cable router is an Apple product starting with Airport Extreme......
Have you had any further success in resolving your problem?