Why are certain videos that I have taken with my iPhone 4 not supported by Aperture.

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Why are certain videos that I have taken with my iPhone 4 not supported by Aperture.

Why are certain videos that I have taken with my iPhone not supported by Aperture? That's weird. I expect that since both iPhone and Aperture are Apple products, file support should be seamless between the two.

Also, iPhone 4 does not appear as Camera Model in the metadata of the unsupported video file in Aperture . But other videos I have taken with the same iPhone 4 appear in Aperture and the Camera Model appears correctly. Why is that?

Aperture 3, Mac OS X (10.7.5)

Posted on Dec 15, 2012 5:58 PM

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Answer 1

léonie

Level 10

200,645 points

Dec 15, 2012 9:40 PM in response to marvsdl

Have you done some cleaning and cleared caches on your Mac? Maybe the com.apple.xpchelper.cache file is missing. Check the folder /System/Library/Caches/

Re: Import video to Aperture library on Mountain Lion https://discussions.apple.com/thread/4165276?answerId=19304702022#19304702022

If this file should be missing, you need to restore it from a backup or reinstall it by reinstalling your system.

Regards

Léonie

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