Google Chrome won't download

Question

Level 1

18 points

Google Chrome won't download

Just got a new iMac,OS 10.8.2,want to try using the Chrome browser. Clicked the download button on the Google home page,clicked "download" on the next page but download never started.

I had this problem earlier with Adobe Reader,had to reset my prefs in system prefs>security and privacy>general to allow downloads from all sites,which is what it is now,but still cannot download Chrome?

Is there another preference I have to change?

TIA

Caroline

iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.2)

Posted on Dec 16, 2012 7:09 AM

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Answer 1

Barney-15E

Level 10

122,300 points

Dec 16, 2012 7:24 AM in response to cdeegan

After clicking "Download" you should have seen a window that asked you accept the license terms.

Did you get that?

Once clicking the accept button, you should see a gray safari icon bounce down to the Downloads folder in the Dock. Once it is done downloading, you'll have to double-click the dmg file to mount it.

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Answer 2

cdeegan Author

Level 1

18 points

Dec 16, 2012 8:05 AM in response to Barney-15E

Thanks for the quick response.

I did get the page with the license terms and accepted it.

Then I got a black page that should have started a download,but never did.

The Safari icon never bounced in the dock,and Chrome never appeared in the Safari downloads folder.

I finally just used FireFox to download Chrome with no problems.

I am thinking that Firefox or Chrome will end up being my default browser on this new iMac--Safari is looking very unreliable.

Caroline

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Answer 3

Barney-15E

Level 10

122,300 points

Dec 16, 2012 10:02 AM in response to cdeegan

Not sure what caused the problem, but I've never had problems with safari.

I've tried both chrome and Firefox, but don't like either.

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