Q: Applications problem: "You cannot update this software since you have not owned the major version of this software."
-
Dec 16, 2012 7:30 PMby Kaka Dongguan,Hi Friend,
1. Did you update your devices with IOS 6.0.1? My girlfriend has the same problem, but just for one app that needs the latest IOS to be updated.
2. Have you credited money in your Apple ID? If yes, maybe this is the problem. I have some money credited in my Apple account so that I cannot access other apps out of my location. This means, if you changed the location of your account, you will not able to access apps of other countries, because you have some money credited in another currency.
Hope it will be helpful
-
Dec 17, 2012 5:30 AMby deathstarx,Hi there!
Thanks for replying!
1. Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates. But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
2. I don't have a credit card associated with my account anymore. Ever since I changed the location, I removed the credit card details. But I didn't have problems with any of my apps (updating or downloading new ones) until this week. Also, all the apps I've downloaded since I came to the UK are free apps.
I still don't know what's wrong.
-
Dec 19, 2012 7:25 AMby Ryan London,I have a simaler problem, but not on an iPhone/iPad. I was setting up a new MacBook Pro for someone in our company (the boss' wife no less) and thought "I'll be a nice guy and do all of the Software Updates." I used the 'administrator' itunes account (that I had set up to do updates on my iMac and get apps for my company iPhone) to update the apps that needed an ID. Now it will only let the aps update with that account. In other words, the user can't put in her own iTunes account info because she gets the "You cannot update this software since you have not owned the major version of this software." message.
Is there any way to erace the info about which account was used for updates? Basically making it think that it hadn't been updated so anyone who does an update after that will be alowed to use their iTunes account?
-
Dec 19, 2012 1:22 PMby aadenyihongchen,I have the problem as well and it happens in both iPhone/iPad's App Store and Mac's App Store.
The most critical for me is I have purchased the iTunes Match and it makes me not able to change the location of iTunes Store to get the Apps updated.
Very disappointed at this rule by Apple, it should be authorised to use those apps which are existed in the purchased iTunes Store location and currently used iTunes Store location with no diffierence.
-
Dec 20, 2012 10:34 PMby mrihto,I got the same problem as well. I moved to the UK from Finland 4 months ago and all the updates have worked just fine until now. I figured that you can update the applications individually by searching for them which I have done for all my free applications.
However, DO NOT DO THIS FOR THE PAID APPS! I made the mistake to update my paid Week Calendar application by searching for it. It even showed an 'update' icon instead of the price and 'buy'. So I clicked it and it updated the app normally. On the next day I receive a purchase confirmation to my email stating that my credit card has been charged with the price of the application.
I will be contacting Apple about this directly. But I suggest to avoid updating paid apps for now.
-
Dec 21, 2012 9:53 AMby gringosxm,I found a solution, you need to update the app from outside the update tab! for exemple if you need to update instagram and it says that you can not because you dont own the major whatever, then go to search, enter instagram when you found it it gonna ask you to update it and not buy it or get it for free, so you click update and it should works!
